Privacy Policy
This policy explains how Cirrus Systems Ltd handles personal data submitted through this website, in compliance with UK GDPR and the Data Protection Act 2018.
Who we are
Cirrus Systems Ltd is the data controller responsible for personal data collected via this website. We are registered in England & Wales and act as the authorised UK distributor of Socomore marine and surface chemistry products.
What data we collect
Through our contact form we collect the information you provide directly: your name, company name, email address and telephone number, along with the content of any message you send us.
How we use it
We use your data solely to respond to your enquiry and to provide the technical, pricing or supply information you have requested. We do not add you to any marketing list and we will not send you marketing communications without your explicit consent.
How long we keep it
We retain enquiry data for 12 months from your last point of contact, after which it is securely deleted unless an active commercial relationship requires longer retention.
Third party sharing
We do not sell or rent your personal data. Where your enquiry requires manufacturer-level technical input, we may share relevant details with Socomore SAS (France) in order to fulfil your request. We use no third-party advertising or tracking services.
Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request rectification of inaccurate data
- Request erasure of your data
- Request portability of your data in a structured format
Contacting us about your data
To exercise any of these rights, please contact us at Sales@cirrus-systems.co.uk.
Right to complain
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.
